Документация SMARTCALLBACK API


Метод StatusesGetList

Получение всех возможных статусов заявок. Входных параметров нет.
Важно: список статусов может дополняться, или переставать использоваться.
UPD 02.02.18: Статус "Нет ответа" более использоваться не будет - он разделяется на 2 новых: "Посетитель не ответил" и "Оператор не ответил"

Входные данные

Результирующие данные

JSON:
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Array
(
    [result] => 1
    [response] => Array
        (
            [0] => Array
                (
                    [id] => 0
                    [title] => Новая
                    [color] => #b0ce60
                    [color2] => #9CFF96
                )

            [1] => Array
                (
                    [id] => 1
                    [title] => Принята
                    [color] => #5cb0e3
                    [color2] => #C6EFFB
                )

            [2] => Array
                (
                    [id] => 2
                    [title] => Нет ответа
                    [color] => #dd656e
                    [color2] => #FFE4E1
                )

            [3] => Array
                (
                    [id] => 3
                    [title] => Обработана
                    [color] => #8ba2d4
                    [color2] => #C3D5FF
                )

            [5] => Array
                (
                    [id] => 5
                    [title] => MobileDirect
                    [color] => #F69834
                    [color2] => #FFEBB3
                )

            [6] => Array
                (
                    [id] => 6
                    [title] => Вызов оператора
                    [color] => #9fc886
                    [color2] => #9CFF96
                )

            [7] => Array
                (
                    [id] => 7
                    [title] => Вызов посетителя
                    [color] => #55c693
                    [color2] => #9CFF96
                )

            [8] => Array
                (
                    [id] => 8
                    [title] => Оператор на линии
                    [color] => #e29eb7
                    [color2] => #FFE4E1
                )

            [9] => Array
                (
                    [id] => 9
                    [title] => Посетитель на линии
                    [color] => #b485c1
                    [color2] => #E73867
                )

            [10] => Array
                (
                    [id] => 10
                    [title] => Идет разговор
                    [color] => #7fbece
                    [color2] => #36941C
                )

            [11] => Array
                (
                    [id] => 11
                    [title] => Завершено оператором
                    [color] => #fdcb5d
                    [color2] => #36941C
                )

            [12] => Array
                (
                    [id] => 12
                    [title] => Завершено посетителем
                    [color] => #e19959
                    [color2] => #36941C
                )

            [13] => Array
                (
                    [id] => 13
                    [title] => Обрыв связи
                    [color] => #9895c9
                    [color2] => #36941C
                )

            [14] => Array
                (
                    [id] => 14
                    [title] => Email
                    [color] => #7ac8cf
                    [color2] => #36941C
                )

            [15] => Array
                (
                    [id] => 15
                    [title] => Ожидание повторного звонка
                    [color] => #d7cb93
                    [color2] => #FFE4E1
                )

            [16] => Array
                (
                    [id] => 16
                    [title] => Потенциальный клиент
                    [color] => #eb8b7d
                    [color2] => #fc6552
                )

            [17] => Array
                (
                    [id] => 17
                    [title] => Диагностика системы
                    [color] => #a7a793
                    [color2] => #bfbfbf
                )

            [18] => Array
                (
                    [id] => 18
                    [title] => Ожидаем действие оператора
                    [color] => #b5878a
                    [color2] => #C3D5FF
                )

            [22] => Array
                (
                    [id] => 22
                    [title] => Помечено как спам
                    [color] => #53d6f7
                    [color2] => #E0E0E0
                )

            [24] => Array
                (
                    [id] => 24
                    [title] => Подписка
                    [color] => #b2e0bc
                    [color2] => #ffffff
                )

            [26] => Array
                (
                    [id] => 26
                    [title] => Viber
                    [color] => #665cac
                    [color2] => #665cac
                )

            [27] => Array
                (
                    [id] => 27
                    [title] => WhatsApp
                    [color] => #01E675
                    [color2] => #01E675
                )

            [28] => Array
                (
                    [id] => 28
                    [title] => На обработку
                    [color] => #7a93ae
                    [color2] => #FFE4E1
                )

            [35] => Array
                (
                    [id] => 35
                    [title] => Новый диалог
                    [color] => #5bac94
                    [color2] => 
                )

            [36] => Array
                (
                    [id] => 36
                    [title] => Запрос на чат
                    [color] => #e4bd94
                    [color2] => 
                )

            [37] => Array
                (
                    [id] => 37
                    [title] => Идет общение
                    [color] => #00aadc
                    [color2] => 
                )

            [38] => Array
                (
                    [id] => 38
                    [title] => Диалог закрыт
                    [color] => #7a8585
                    [color2] => 
                )

            [39] => Array
                (
                    [id] => 39
                    [title] => Оператор не ответил
                    [color] => #ee754f
                    [color2] => 
                )

            [40] => Array
                (
                    [id] => 40
                    [title] => Посетитель не ответил
                    [color] => #ec5f76
                    [color2] => 
                )

        )

)